How we handle your information

We collect information you submit through contact forms, lead-magnet tools, site audits, assessments, newsletter forms, chat, booking flows, checkout, email, and client onboarding. This can include your name, email address, company, website, project details, budget range, technical requirements, and messages you send us.

We also collect technical and usage information such as pages viewed, referral sources, UTM parameters, device/browser signals, approximate region, consent choices, and analytics events when analytics are enabled.

• Respond to inquiries and recommend the right service path.
• Prepare quotes, strategy calls, audits, and proposals.
• Operate public AI chat and client support workflows.
• Send requested resources, confirmations, and follow-ups.
• Measure marketing performance and improve the website.
• Process payments, invoices, refunds, and tax information.
• Protect the site from spam, abuse, fraud, and security risk.

When you use our public or client-facing AI chat, we process the messages and context needed to answer your questions, route your inquiry, or support your account. We may review conversations to improve service quality, diagnose issues, and hand off to a human team member when needed.

We use necessary cookies for core site functionality and may use analytics or advertising cookies when enabled and allowed by your consent settings. Our analytics setup can include Google Tag Manager, Google Analytics, Google Ads conversion measurement, Vercel Analytics, and similar measurement tools. See our Cookie Policy for details.

We use trusted service providers for hosting, databases, email, analytics, payment processing, scheduling, CRM/lead operations, file storage, error monitoring, and AI infrastructure. These providers process information only as needed to deliver their services to us.

Payments are processed by Stripe or another approved payment provider. We do not store full card numbers. We may store payment status, invoice records, product purchased, billing contact details, tax details, and related transaction metadata.

We keep information for as long as needed to respond to you, manage leads, deliver services, satisfy legal/accounting obligations, resolve disputes, and maintain business records. You can ask us to delete or update personal information unless we need to retain it for legitimate business or legal reasons.

You can unsubscribe from marketing emails, reject or customize non-essential cookies where the consent banner is shown, and email us to request access, correction, deletion, or export of your personal information.